Privacy policy
PRIVACY POLICY
Respect for privacy and protection of personal data is a priority for «Κουμπάκι». We strictly adhere to a specific security policy while also applying modern data protection techniques and does not collect information from other sources such as public records or institutions or private organizations.
On May 25th 2018 the new regulation of the European General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 came to effect, known as GDPR, on the protection of individuals with regard to the processing of personal data and for the free movement of such data.
In the context of our alignment with the parameters set out in the European General Data Protection Regulation (EU) 2016/679, we would like to keep your data in our database. Please read and understand the following.
For all the services provided by our company, Responsible for the processing of your Personal Data, is the company EIRINI VITOROU.
This Privacy Policy is an integral part of our Website and may be subject to modification. We advise you to check the Privacy Policy regularly to be informed of any changes. By visiting and navigating our site, you accept the Privacy Policy as it stands.
This Policy explains how we collect, process and / or use the data we receive through our Website and the emails we send and which are related to this Policy, as applicable. This Policy also describes your options for using, accessing, transferring, correcting and deleting your personal data.
1. Data we collect
We collect information about you to provide our services. In order to provide our services to you in the best possible way and in order to fulfill our contractual obligations, it is essential that we be able to collect and use the data described in this Policy.
1.1 Data we collect from you
When you provide us with your information to receive newsletters or other updates and / or to purchase products from our e-shop, we collect and retain your data exclusively for the purposes set out below. In this context, we collect the information you provide to us, such as name, address, email address and telephone number. We also collect information about your purchases (items purchased, value, date of purchase and other information you choose to give us during your purchases) and preferences, if you choose to provide us with information about your preferences.
1.2 Data we collect by automated means
When you use our Website, your device automatically provides us with data so that we can serve and tailor our response to you. The type of information we collect through automated media generally includes technical information about your computer, such as the IP address or other device ID, the type of device you are using, and the operating system version. The data we collect may also include usage information and statistics about your interaction with the site. It may also include information about the URLs of the websites you visited, the referring / exit pages, page views, the length of stay on a page, the number of clicks, the type of platform, location data (if you have enabled access to your site) and other information about how you used the platform.
This information is collected using Cookies.
2. Why we collect your data
We process your data exclusively for the following purposes:
Provision of services: When you buy products through our Website, you must provide your personal data. We collect your personal data to offer you the services you request, to complete the transactions, to ensure that we meet your needs when you use our services and / or to contact you with questions regarding your order. The legal basis for the processing of your data is the execution of the requested transaction.
Improvement of services provided: We maintain your data and the history of use of our services in order to export statistics that allow us to better evaluate the visits and navigation of users through our website, so as to improve its content and structure. The processing of data is based on the legitimate interest of the company to monitor the response of customers to its services and to improve them.
Product Promotion: If you make purchases through the Website or give your consent, we will use your contact information to contact you in order to send you promotional material and to inform you of any special offers / discounts or other promotional activities. The action is based on the legitimate interest of the company to promote its products and services. Configuring your profile as a customer can contribute to your better and more targeted service during your purchases.
Legal obligations and claims: When our legal obligation arises, we will provide your information to the competent authorities. We will retain and process your data to the extent required to establish, exercise or support legal claims.
3. Transfer of your personal data to third parties
Our company explicitly states that it will not make any illegal or improper use of your personal data and transfer it in any way and for any reason to any third party.
Your data may be accessed only by our duly authorized employees or external partners acting on our behalf, for the above mentioned processing purposes, providing us with IT services for the recording and storage of your data, and / or our Website operation services, and / or shipping services for the products you have ordered. This access to your information is always done in a way that fully ensures that your personal information is not subject to any illegal processing.
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Save your personal data
Our company explicitly states that it retains the personal data that its customers / users have disclosed and only these for as long as they keep their account active or for as long as is necessary to offer you our services.
To the extent deemed reasonably necessary, in compliance of our company with the obligations and requirements arising from the law, either for the resolution of disputes, or for the prevention and detection of criminal acts, our company has the right to keep your personal data stored, even if you have deactivated your account or it is no longer necessary for us to provide you with our services.
5. Your rights
Our company guarantees your rights regarding the processing of personal data and their exercise.
You have the right to:
5.1 Request access to your personal data
5.2 Request a correction of your personal data if it is inaccurate or incomplete.
5.3 Request the deletion of your personal data, unless their processing is necessary for the exercise of the legal rights of the company or third parties, for the fulfillment of a legal obligation, for reasons of public interest or for the defense of our legal rights in courts or other authorities.
5.4 Ask for the restriction of the processing of your personal data only for specific purposes.
5.5 Withdraw at any time your consent to the processing of your personal data for advertising purposes.
If you have any request or question regarding this policy, you may email us or write a request to the contact details found on our website.
If you believe that your data protection rights have been violated, you can appeal to the Hellenic Data Protection Authority (HDPA) (www.dpa.gr)
COOKIES
Our SITE/e-shop uses “cookies,” which are data files containing information that, if you agree, are downloaded to and stored on your computer when you visit a website, to make your experience better and possible. Cookies may be used to enable you to use certain website features, store your preferences, recognize you, monitor and maintain information about your use of our website, collect transaction information needed by a program to which you have authorized us to provide your personal information. They may also be used to provide you with personalized advertisement banners while browsing other reputable websites.
You can choose to either agree or not agree to our use of such cookies on our website/e-shop. If you do not agree to our use of cookies, however, certain features of our website may not then be available to you. If you agree to use cookies you may revoke your consent at any time by changing your cookie preference in your browser.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.